Introduction:
ESG (Environmental, Social, Governance) initiatives have become integral to corporate responsibility and long-term value creation. While environmental and governance aspects are often more straightforward to measure and manage, the social aspect presents unique challenges. In a survey of over 600 companies, as highlighted in Beth Bovis's article in the Harvard Business Review dated November 27, 2023, the difficulties in setting targets and measuring progress in social initiatives become apparent.
Defining the Social Aspect:
The definition of "social" within ESG lacks consistency. It broadly encompasses a company's activities and programs supporting the well-being of employees, supply chains, and communities at large. This includes community impact measures, employee wellness programs, diversity, equality, and inclusion initiatives, among others. Consequently, assessing the effectiveness of a company's social strategy becomes complex.
Challenges Identified:
The Kearney Index of Social Performance (KISP), a recent survey of 602 companies, revealed significant challenges in implementing effective social strategies. Less than half of the surveyed companies measured the economic impact of their social projects, and only one-third sought external expert assistance. In the specific area of diversity, equity, and inclusion (DEI), 27% of companies reported having no strategy, and 20% indicated only ad hoc strategies.
Lessons from Social Impact Leaders:
While challenges are widespread, 5% of companies emerged as leaders in social strategy, scoring 90+ out of 100 on the KISP index. Here are five lessons from these social impact leaders:
1. Alignment with Corporate Strategy: Successful social initiatives align with existing corporate strategies, leveraging the company's knowledge, contacts, and reputation.
2. Stakeholder Input: Actively seek input from external stakeholders, especially communities that initiatives aim to benefit. Collaboration with municipal leaders enhances the value of considered initiatives.
3. Multidimensional Approach: Leading companies adopt a multidimensional approach beyond charitable contributions, incorporating in-kind donations, volunteer work, and pro bono offerings.
4. Consultation with Experts: Approximately 20% of survey participants consulted external experts for social projects. Companies engaging with NGOs and third-party consulting firms reported almost five times higher economic impact from their programs.
5. Effective Measurement: While over 50% of surveyed companies tracked the number of beneficiaries and their alignment with UN Sustainable Development Goals, only 20% measured the actual economic impact. The article emphasizes the importance of the Social Return on Investment (SROI) metric for measuring the economic value created by social initiatives.
When we follow the recent ESRS reporting guidelines, we actually see very specific instructions on what and how the companies should measure to reflect S area of ESG. The "Wytyczne do raportowania ESG" provided by GPW (Warsaw Stock Exchange) and EBOiR (Research Institute) outlines specific guidelines for reporting on various ESG aspects. Here, we will focus on the social dimension, particularly in the area of employment policies. The GPW report emphasizes the importance of transparency and commitment to diversity, employment stability, work-life balance, reintegration policies, and equality in remuneration. Let's delve into the recommended metrics and how to measure them:
S P8: Human Rights Policy
Definition:
The Human Rights Policy is a formal document that defines a company's stance on respecting human rights.
Measurement:
S P9: Human Rights Due Diligence Procedures
Definition:
Human Rights Due Diligence Procedures involve actions to identify potential and actual risks of human rights violations and steps taken to eliminate them.
Measurement:
S P5: Equal Remuneration Indicator
Definition:
The Equal Remuneration Indicator measures the difference between the average earnings of men and women in the company during a reporting period.
Measurement:
S P7: Employee Turnover Ratio
Definition:
Employee turnover ratio measures the number of employee departures from the workplace during a reporting period.
Measurement:
Additional Considerations:
Conclusion:
As companies continue to invest in ESG initiatives, the social component is far from a mere add-on; it represents a valuable investment in bettering lives and creating long-term economic value. By addressing the challenges, learning from social impact leaders, and implementing effective measurement strategies like SROI, companies can maximize the impact of their social initiatives and contribute positively to society. Additionally, by following these recommended metrics and measurement approaches, companies can enhance their transparency, accountability, and commitment to social aspects within the ESG framework.
Autor: Agnieszka Orłowska (Managing Director w ESG Institute)
Measuring the Social Aspect in ESG: Challenges and Metrics
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